4 Polite Ways to Say No to Your Clients
Simply saying no can be ineffective when dealing with leads and clients, no matter how many green flags they might wave.
You can however be respectful when it comes the time to say no.
Add a little flair to your answer and your clients will keep coming back, even after a negative response.
Client Wants a Better Deal
Clients always want some sort of discount. Haggling is in their nature.
Explain that your prices reflect your knowledge and experience in the field. The price you practice today is the best they’ll get from you, as you’ll raise your rates as you gather more and more experience.
Client Wants Another Meeting
“Could we schedule a quick chat today?”
Assuming you have all the information you need to proceed, tell them that you now have to focus on the work. If you schedule another meeting you might not meet their desired delivery date.
You can also add for them to write you an email with their thoughts if they find the information worth looking into.
Client Wants Special Treatment
Say you don’t have time in your schedule but the client keeps on insisting on special treatment.
Simply say you would like to fit them in, however you want to maintain the quality of your deliveries. Plus, it would be unfair for them if you rushed their job.
Client Wants to Pick Your Brain
The person is just trying to extract information about your services.
Suggest a meeting where you can offer paid consultation on the matter they want. You either gain a client or scare away a meddler.
Inspired by a fellow creator, I decided to challenge myself to publish 100 short-form articles within January. This is article number 69.
